Complete IT Systems Ltd. Registered in England. Registered Office Gumption Business Centre, Glydegate, Little Horton Lane, Bradford, West Yorkshire, BD5 0BQ.

We at Complete IT Systems offer a range of consultancy & support options from the reactive to the proactive, issue driven to preventive and most relevant, your time to our time.

As specialists in this area, Complete IT Systems will deliver the most suited support net to your needs.

Virtualisation Capacity Planner Service

The purpose of this service is to understand virtualisation potential by physical server performance specifically utilisation rates of processor, disk, memory and network bandwidth.The reporting phase statistics are provided with recommendations and options.

Standard Incident Support Contract

The Standard Incident Support Contract is an incident based, flexible, helpdesk support, offering telephone, remote and onsite support in the traditional sense. Log a call and use an incident. With instant contact, swift response times and straightforward escalation we will work alongside you whilst you fix the problem.

Virtualisation Monitoring with alerts

Remote monitoring with alerts helps IT ensure more uptime for the business. A frequency based package, we will perform the checklist at specific intervals and alert you of bug fixes and patches you need to install for each vendor within the environment. More importantly, we will alert you to the things that may turn into an issue further down the line. Specifying your to do list will cut down on the amount of time spent figuring out the right set of updates to install.

Virtualisation Assist with patching

Remote Assist takes remote monitoring with alerts to the next logical level. This is a vendor based package that will identify by vendor, the critical and non critical updates, log them and install them. We will quarantine or release as appropriate and will report each set of updates to give  you a continuous picture. Syncing with each vendors update issue cycle, our update service means you rely on specialist knowledge of what is best updated and when and, most importantly, provides the safety net and the promise of uptime.

Out of hours & HAS cover

We realise the impact update management can have on time, systems and bandwidth. We also offer an out of hours service for Remote Assist that minimises disruption and business hours operations. For holiday, absence and sickness we offer cover with the whole support portfolio.

For more information on how Complete IT Systems Professional Services team can help your business call 0845 873 9631 or email info@cit-sys.co.uk.