Check out this short video to see how City & Guilds used Microsoft’s Azure cloud platform to build a best practice environment and save over £1million compared to an on-premise infrastructure.
Want to find out more?
As Microsoft Gold Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a good time to call you back.
The Fragrance Shop is a retail business with 185 stores across the UK and an annual turnover of £120 million. It focusses purely on the sale of fragrances and has recently invested in Microsoft Cloud Technologies in order to develop a stronger understanding of its customers and hence provide a more connected experience. It has fully embraced multi-channel experiences, using technology both in store and at its Head Office built on Microsoft Azure.
With Microsoft Azure, The Fragrance Shop is innovating its sales technique, considering ideas such as how to talk with customers before even purchasing a fragrance in store and how to find out if they provided the right experience for the customer after a recent sale. “Customer centricity is a massive part of our business, so the technology we invest in is all about collecting the right data. Joining this all together means creating a seamless experience and a connected customer,” explained Sanjay Vadera, CEO at The Fragrance Shop.
Their CRM team can now engage the customer immediately after a purchase and because they are interacting with customers in real-time, the response rates being achieved are very high. “We gather information in stores, online and through customer service, which all feeds into Microsoft Azure. With the right computing power, we can now get the results that we want in the timescales we need,” commented Julian Holt, Chief Technical Officer at The Fragrance Shop.
All stores now collect live data, such as how many customers enter and walk past the store, sale frequencies and conversion by the minute. This data transforms the information staff have access to, the roles they perform within the business and hence the way the business functions as a whole. Julian Holt stated, “We are now able to give the responsibility of certain IT elements to Microsoft like security, high availability and scalability, meaning my IT department can focus more on business strategy and less on dealing with IT issues.”
The Fragrance Shop is excited about what the future holds with the help of Microsoft Azure. Sanjay Vadera sums up by saying, “We’re in the right position and we’ve got the right partners in place… now we’re thinking about how we can take this to the next level.” Check this short video to see more.
Want to find out more?
As Microsoft Gold Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a good time to call you back.
By 2020, the amount of high value data will double. Make sure your business is able to capitalise on this phenomena.
Today, there’s a big shift toward a more technology-driven society in the modern IT world. More and more businesses are adopting a cloud-first procurement strategy, using web and social capabilities to reach customers, gather market and business intelligence, and engage employees. With Microsoft Azure, you can save time, money, and effort with Azure Web, Mobile, Data Analytics, and Business Intelligence solutions.
In fact, sourced from a study in the Modern Microsoft Partner Series, by 2020, the amount of high-value data will double. Data Architecture Manager Stephanie Bruno, who works with the Elizabeth Glaser Pediatric AIDS Foundation, states, “…. the data is the most important thing we have. Using Microsoft BI and analytics tools helps us make better decisions and save more children’s lives.”
Other firms also leverage data through Power BI to increase revenue, while reducing costs to develop new products. Vice President and CIO Steven Hanna states, “We can also leverage intellectual property that used to be spread out in notebooks or in people’s heads. And if we can leverage that, and get to market 20 percent faster, that’s a pretty great competitive advantage.”
Get started today on how to do epic stuff with customer data and app solutions with Azure. Here are a few easy ways to get started …
Mobile—Help your customers easily access valuable data on any device at any time. Create native cross-platform mobile apps, using one platform, IDE, and language for all app types. Embed fully interactive and up-to-date visual analytics directly in your apps with ease—without the time and expense of writing code.
Web—No matter what you sell, you need secure and scalable e-commerce solutions that meet the demands of both your customers and business. Leverage your data and drive customer engagement through customised products and offers, process transactions quickly and securely, and focus on fulfilment and customer service.
Data Analytics—Deliver better experiences and make better decisions by analyzing massive amounts of data in real time. Get the insight you need to deliver intelligent actions that improve customer engagement, increase revenue, and lower costs.
Business Intelligence—Transform your company’s data to support informed decision making. Gain deeper insight into your data to stay up to date and spot trends as they happen. With modern business intelligence (BI) solutions and tools, your entire organisation can understand and quickly act on data.
Check out this short video to find out more about Microsoft Azure and how it can help your business.
Want to find out more?
As Microsoft Gold Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a good time to call you back.
Whether you’re on the road or in an office, you need workspaces that simplify collaboration with local and remote colleagues. And, it wouldn’t hurt to have a fun, engaging experience with real-time interaction.
Today’s decision makers are choosing Microsoft 365, a solution purpose-built for creativity, with all the tools people need for secure collaboration. Integrating Windows 10, Office 365, and Enterprise Mobility + Security, Microsoft 365 has everything you need for a modern workspace.
Microsoft 365 and Office 365 bring a complete cloud productivity service to the enterprise. Capabilities include authoring mail and social, site and content management, meeting and voice capabilities, and analytics. You can:
Improve productivity
Enhance teamwork
Gain new insights
Get more control over data security and compliance
Want to find out more?
As Microsoft Gold Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a good time to call you back.
Mobile users only have a few things they need to do with their files, but if they can’t do them easily with solutions provided by their IT departments, they will go to apps stores to find a work-around.
This poses a real headache for IT, but with an integrated solution it’s possible to provide everything they need in one place managed by your security parameters for:
Viewing files
Searching
Annotating
Editing
Sharing
We’ve put together a whitepaper outlining how you can provide the top 6 tools mobile users need, securely. You can also request a demo of Blackberry Workstations’ solutions by clicking the button below.How to easily and securely avoid “user initiative” with apps
Want to find out more?
As Blackberry Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a good time to call you back.
Data is the lifeblood of any organisation, and if it is lost due to theft or carelessness it can cause great harm to revenue and reputation.
With endpoints the most vulnerable source of data loss, anti-virus and firewalls not sufficient to protect data on their own, and a myriad of options out there, what solutions can your business take to address this problem?
EgoSecure does more than just blindly “protecting your data”. Firstly, the unique solution allows you to understand your organisation’s particular data security situation, and the specifically protect it from the risks that are genuinely relevant. The approach is simple:
Insight
EgoSecure’s Insight module collects facts about the data security of your network and displays them in easy-to-understand graphs and detailed tables tailored for both management and administrators.
The module provides the foundation so that protective measures do not have to be set up blindly. First, the facts are used to diagnose the requirements for the initial installation of protective measures, and from then on they are used to constantly monitor any changes to your organisation’s protection requirements over time.
IntellAct
The new IntellAct module uses the facts gathered from the Insight module and automatically activates protective measures based on pre-defined rules. In addition, it can make comparisons with established benchmarks, automatically detecting anomalies and critical situations so that an appropriate response is triggered to protect your organisation’s data. This automated process greatly reduces the workload of administrators, and minimises reaction times considerably.
More information
Click here for more information on EgoSecure’s solutions…
Want to find discuss your requirements?
As EgoSecure Specialist Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a convenient time to call you back.
With adherence to standards like HIPAA, DPAS, FISMA, AND FERPA, plus more than 900 built-in compliance controls, Office 365 gives businesses the world over the peace of mind that their data is always secure and compliance standards are being met.
If data is lost due to theft, negligence or accident, great damage can be done. It can ruin businesses and reputations. The most vulnerable points of attack are our devices, e.g. computers, smartphones, laptops, etc., which are operated by people – and people are fallible.
Anti-virus protection and a firewall are not enough to protect data in the modern age of unprecedented levels of cyber crime. Data is the life-blood of every organisation and for more than 10 years, EgoSecure have been innovating and leading the way in the field of data protection. To date, more than 2,100 customers from every industry and of all sizes, are benefiting from their data protection solutions.
EgoSecure do more than just blindly protecting your data. Firstly, the unique solution determines the data protection situation of your network. It then gives you accurate information, specific to your network, with guidance on how to protect yourself via our 20+ protection modules.
As EgoSecure Premier Solution Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
Request your no-obligation free trial via this linkor call us on 01274 396 213.
Enterprise File Sharing and Sync (EFSS) products are making inroads into the enterprise – in fact, Forrester analyst Ted Schadler recently called the space the “hottest technology category since social networking”.
However, many EFSS implementations leave many issues unanswered, such as:
How will intellectual property be protected if a user shares or syncs it?
How will compliance be handled if regulated data ends up in the EFSS system?
How will data be discoverable if files are synced to a cloud service and the company gets entangled in a lawsuit?
Security is almost invariably top of mind and enterprises soon discover that many of the EFSS solutions fail to offer hoped-for security, and can even be a conduit to major security breaches.If you would like to know more, please download the Whitepaper or get in touch and I’d be happy to arrange a demonstration.
As Blackberry Partners, Complete IT Systems can offer you expert advice on the solutions and how they could be effectively deployed in your business.
To find out more please call us on 01274 396 213 or use our contact form and we’ll arrange a good time to call you back.
Whether you’re on the road or in an office, you need workspaces that simplify collaboration with local and remote colleagues. And, it wouldn’t hurt to have a fun, engaging experience with real-time interaction.
The most vulnerable points of attack are our devices, e.g. computers, smartphones, laptops, etc., which are operated by people – and people are fallible.
