Somerset County Council Improves Productivity With Windows 10

A single system outage in a local government agency can have dire consequences for citizens. To ensure operational continuity and meet its budget, Somerset County Council replaced its backup and recovery technologies with a hybrid cloud solution from Microsoft.

Tangible results

As a result, Somerset has optimised operations, boosted agility, and empowered employees. It can restore files and systems in less time, and IT staff can provision infrastructure that supports backups at least three weeks faster. The new solution also costs significantly less to run than previous technologies. Behind the scenes, Somerset backs up 2,790 system streams including VMware virtual machines and Microsoft SQL Server databases with Microsoft Azure Backup Server. IT staff are now adding more workloads and agentless VMware backups. To store and back up employee data, Somerset uses a multi-tiered Azure StorSimple solution.

Continuity of service

Regardless of the day and time, people look to their local governments for leadership and community services, from highway maintenance to programs that support at-risk children and adults. “Our day-to-day operations depend on a lot of mission-critical systems, and we must always be ready to respond to unforeseen events,” says Dean Cridland, Senior IT Officer at Somerset County Council. “For example, we had some serious flooding a few years ago, and our guys had to instantly coordinate efforts with many other agencies. We can’t spring into action like that if our systems are down.”

Check out this short video to learn more about the value Microsoft has provided to Somerset Council.

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