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Services

Services

Your IT in good hands.

Here's how our team of experts add value to your business or organisation

Complete IT Systems has a team of highly skilled IT professionals dedicated to working with carefully selected, best of breed vendors that deliver real value and competitive advantage to our customers.

Often, it makes sense to bring in a team of experts or a single specialist to handle your technology challenges so you are free to focus on core business initiatives.

To that end, Complete IT Systems’ highly experienced Professional Services team are accredited to the highest levels in order to provide the expertise and resources you need – when you need them.
 

Whether you need help with strategic initiatives or just an extra pair of hands to handle backups and other administrative tasks, we know that every business is different and operates in a different way. We at Complete IT Systems simply adapt to your environment and then discuss, schedule and carry out all works to ensure minimal disruption.

If your organisation has a vision but needs help to turn it into reality then we can provide professional services staff to meet your needs. We provide IT professionals with the knowledge, tools and methods to achieve more.

We offer a range of consultancy and support options from reactive to the proactive, issue-driven to proactive and preventative. It’s about our customers and their needs.

Pre sales services

With our range of partner specialisations and professional skills, Complete IT Systems will deliver the most suited support net to your needs.

Demonstrations – to help you make your decisions on technology and solutions, we can visit your premises, you may visit ours, or we can arrange virtual demos to see how the technologies work, what potential benefits there are to your business in deploying them, and how we can implement them.

Planning and design – before we embark on any consultancy services, we meet you to agree exactly what work will be done, when it gets done and what we expect of each other whilst the work is ongoing.

Consultancy services

Health check and technical review – whether you have a system that needs fine tuning or a need to take a proactive approach to getting the best from your systems and planning for the future we can enable you to improve what you have and importantly, in the most effective areas.

Scoping

At this stage we will define the tasks in detail, who will be responsible for these and when they expect to start and be completed. Implementation services to install, configure and deploy the designed solution will provide you with peace of mind that we will carry out what has been agreed to the letter in an efficient, professional and courteous way.

Documentation

Training & handover – Complete systems documentation will provide backup for every aspect of the installation, in the unlikely event that your business loses an essential member of IT staff. At handover, the most important stage of the project, we will guide the administrator to a sustainable level of understanding to ensure you get the best from the system and that we handover in a way that suits you rather than letting the manual do the talking.

Virtualisation Heath check

Complete IT offer vast experience in optimisation of virtual environments. The following areas typically cause problems for virtualisation customers:

  • Common Misconfigurations
  • Performance Bottlenecks
  • Badly Configured Virtual Machines
  • Security Vulnerabilities

 

IT Recycling & Data Destruction

Complete IT Systems offer secure Data Destruction and IT Recycling Services for your end of life IT Equipment, and as
you would expect we use state of the art tools to ensure all data is erased.

We have developed this service to respond to the increased importance of data protection legislation and GDPR compliance, whilst at the same time upholding all our responsibilities under Waste Electrical and Electronic Equipment (WEEE) directive and UK (England & Wales) waste legislation to ensure equipment is where possible re-used and/or recycled.

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