Let’s be honest: most of us treat Microsoft 365 like a glorified version of the Office 97 they used in school.
You pay your monthly subscription, and employees use Outlook for emails, maybe a bit of Word or Excel, and they ignore the other 20+ apps sitting on the bench. Features are no different. In fact did you know that Paste, Save, Copy, Undo, and Bold account for approximately 32% of all activity in Word?
If that sounds like your business, you’re essentially paying for a Swiss Army knife for your users, but they are only using the toothpick.
At Complete IT Systems, we specialise in helping SMEs stop “just paying” for M365 and start actually profiting from it. Here’s 10 ways we help our customers squeeze more value from Microsoft 365
1. Ditching the “digital junk drawer”
Many businesses have files scattered across old servers, personal desktops, and random Dropbox folders. We help you migrate to a structured SharePoint and Teams environment. This doesn’t just “tidy things up”—it means your team can find the document they need in seconds, not minutes, saving hours of billable time every week.
2. Automating the boring stuff with Power Automate
Do you have a member of staff whose job involves manually copying data from an email into a spreadsheet? Or chasing people for invoice approvals? We use Power Automate to handle those repetitive tasks. By automating workflows, we help you free up your best people to do the work that actually grows the business.
3. Securing your front door
Small businesses are prime targets for cyber-attacks because they often leave the digital back door unlocked. We implement Multi-Factor Authentication (MFA) and Conditional Access policies. This ensures that even if a password is stolen, your business data stays safe. It’s peace of mind that doesn’t cost an extra penny in licensing.
4. Making hybrid work actually work
“Hybrid work” shouldn’t mean “constant technical glitches.” We configure Microsoft Teams to be your company’s central hub. From integrated phone systems (Teams Phone) to seamless video conferencing, we ensure your team can collaborate as effectively from a kitchen table in Leeds as they can from an office in London.
5. Keeping your data in the UK
Data sovereignty has gone from a nice-to-have to a legal obligation for British businesses, especially those handling sensitive client info. We help you configure your M365 tenant to ensure your data resides in UK-based data centres, helping you stay compliant with GDPR and industry-specific regulations without the headache.
6. Killing the “internal email”
If your inbox is clogged with “Thanks!” or “See attached” emails from colleagues, you’re losing productivity. We help teams transition internal chatter to Teams Channels. It keeps project communication in one place and leaves your Outlook for what it’s meant for: talking to your customers.
7. Protecting your mobile workforce
Your team probably accesses work emails on their personal iPhones or Androids. That’s a massive security risk. We use Microsoft Intune (part of many M365 plans) to manage mobile devices. If a staff member loses their phone, we can wipe the business data remotely without touching their personal photos.
8. Mastering professionalism with bookings
Still going back and forth with ten emails just to schedule a 30-minute Zoom call? We can set up Microsoft Bookings for you. It integrates with your calendar and lets clients book time with you based on your real-time availability. It looks professional, saves time, and makes you easier to do business with.
9. Insights, not just info
You’re sitting on a goldmine of data in your Excel sheets and CRM. We help you use Power BI to turn that data into visual dashboards. Want to see your sales trends or project margins at a glance? We’ll show you how to visualise your business health in real-time so you can make decisions based on facts, not vibes.
10. Tools are useless if no one knows how to use them
The biggest waste of money in IT is software that nobody uses. Complete IT Systems doesn’t just “flip the switch” and walk away. We provide the guidance and support your team needs to actually feel confident using these tools. When your staff knows the shortcuts and features, your ROI hits the roof.
Ready to get more from your subscription?
Microsoft 365 is a powerhouse, but it needs a bit of expert “know-how” to make it work for your specific business goals.
If you’re ready to stop wasting your M365 budget, get in touch with the team at Complete IT Systems. Let’s turn your IT from a monthly overhead into a growth engine.
Find out more
Complete IT Systems’ team of experts are on hand to help you get the most from your existing technology investments, or help you change it up. Contact us today to discuss your requirements.
