Let’s be honest: running a small business in the UK right now is a bit of a juggle. You’re likely wearing five different hats, and four of them are swallowed up by admin.
Whether it’s an inbox that grows faster than you can clear it or a spreadsheet that makes your eyes water, the “daily grind” often gets in the way of actually growing your business.
That’s where Microsoft Copilot comes in. It’s not just another piece of software; it’s an AI-powered right hand that lives inside the apps you already use (Word, Excel, Teams, and Outlook). It doesn’t use the last of the milk, and it doesn’t take lunch breaks. It just gets things done.
What does it actually do?
We’ve all been there: staring at a blank page or a 50-email thread wondering where to start. Copilot sorts that out in seconds:
- Outlook: It can summarise long email chains so you can get the gist in three bullet points. Need to reply? Tell it to “draft a polite follow-up” and it’ll do the writing for you.
- Teams: Imagine never taking meeting notes again. Copilot can listen to your calls and give you a summary of who said what and what the “action items” are. It even works if you’re five minutes late—just ask it to “catch me up.”
- Excel: You don’t need to be a data wizard. Ask it to “show me the trends from last quarter” or “highlight where we’re overspending,” and it’ll build the charts and formulas for you.
- Word: It turns a few rough notes into a professional proposal or a blog post while you’re making a cuppa.
The bottom line: Cost & advantages
Hiring a new staff member to handle admin can set you back £25k–£30k a year. Microsoft Copilot costs about £16 per user, per month. For the price of a few fancy coffees, you’re giving your team back hours of their week. Current data shows that small businesses using AI are saving up to 30% of their time on manual tasks. That’s time you can spend on billable work, winning new clients, or finishing work on time.
Why bother now?
Here’s three good reasons:
- Levelling up (that actually works!). With Copilot, you get the same “enterprise-grade” tech as the big corporations, but at a price that actually makes sense for a smaller firm.
- Safety first: Unlike free AI tools that might “learn” from your data, Copilot is built on Microsoft’s secure cloud. Your business secrets stay your secrets.
- Future-proofing: By July 2026, these tools will be the standard. Getting in now means you’re ahead of the competition, not playing catch-up.
Ready to get sorted?
No more faffing with templates or digging through folders. Microsoft Copilot is the shortcut your business has been waiting for. It’s time to stop doing the busy work and start doing the real work.
Find out more
Complete IT Systems’ team of Microsoft experts are on hand to help you get the most from your existing M365 environment, or help you migrate to a new one. Contact us today to discuss your requirements.
